hold

I hate being on hold when the elevator music is interrupted every 15 seconds by a recorded message saying "Please stay on the line.  Your call is very important to us.  Blah, blah, blah."  That just means that every 15 seconds I stupidly get my hopes up that I'll get the actual person, and can stop listening to bad music, and the same repetitive message.  Maybe next time I'll count and see how many recorded messages I have to listen to before I get through...